What our customers say

Dear Mr. Gibbs,
We just have to write in order to tell you that we are so impressed with the service you provide.

We have had the pleasure of meeting and having consultations with all of the 'Gibbs brothers' - that is Martin, Stuart & Gareth.

All of you explain everything so clearly, have time for us, and most of all are kind and compassionate. For us, the most important element is that we have total FAITH in all of you and that is not something which we say lightly. Having moved around a lot, we have experienced many opticians and we can tell you with confidence that the customer service that you provide outshines all of them. The ladies on the reception desk and George are warm and welcoming and this makes such a tremendous difference. We felt we had to write because people are so quick to complain in our moden world but we feel that people must also be aware of and receive positive feedback where it is due.

We thank you again for your excellent service.

With our best wishes.

Professor Diane R. Von Helmholtz* and Mrs Bryda Von Helmholtz

*Herman Von Helmholtz was the inventor of the ophthalmoscope in 1851, which is currently the most important instrument of choice possessed by all modern day health care professionals

I would like to thank Spectacular Opticians for their professional approach and the ongoing support that they have given me over the last few years. I was having constant problems with my eye sight, until I received a very thorough sight test from one of their Optometrists, and now I can live and work in extreme comfort. Thanks again to all their staff, and I look forward to continuing doing business with them.

Mrs Daphne Gilby, Chatteris

Our staff, family and friends have been using Spectacular Opticians for several years and have made various purchases including designer frames and industrial safety glasses. The friendly and detailed level of service has always exceeded our expectations and given us reassurance that we are getting the best possible eye care. We have also been impressed with your friendly and jovial approach to children's eye tests. Our pre-school daughter was telling everyone about her experience where Gareth could see what she had eaten for breakfast through her eyes.

Stuart M Baumber, Ely

There is a history of eye problems in my family and Gareth took great care not only during his examination, but also taking time to explain the various tests he did over and above the normal to ensure my eye examination was of the highest quality – excellent care!

Mark Goodman, Cambridge

When my daughter and I went in for our eye tests, the service we received was efficient, friendly, professional - nothing short of spectacular!

Vivienne Teckoe, Ely

After telephoning my doctor and failing to get an appointment for a worrying eye problem, i was seen almost immediately by my optician. He performed an eye examination in an exemplary manner, and put my mind at rest. He arranged for an eye surgeon to give a second opinion who confirmed his diagnosis that very same day. Excellent service. Many thanks.

Mrs Janet Vanhinsberg, March